Chartered Institute of Building

The Chartered Institute of Building (CIOB) and The Chartered Institute of Housing (CIH) work together to offer a range of courses to housing professionals.

CIOB qualifications range from Level 2 to a Level 4 Certificate/Diploma programme that covers Maintenance Management and Development. These courses are aimed at non-technical employees from either a customer services or a housing management background. The programme allows individuals working in the field of housing maintenance to qualify, progress and become recognised as a distinct professional.

Chartered Institute of Building Qualification Level 2
Level 2 Certificate in Housing Maintenance
Modules in this course include:
Customer Service & Standards,
Housing Technology and Maintenance,
Housing organistations in Context
and Housing Regulations and Structure

Chartered Institute of Building Qualification Level 3
Certificate in Housing Maintenance
Modules in this course include:
Housing Technology,
Housing Maintenance & Refurbishment,
Supervising Information & Resources,
Customer Service,
Health & Safety and Housing Organisations in Context

Chartered Institute of Building Qualification Level 4
Certificate in Housing Maintenance Manangement
Modules in this course include:
Management Skills,
Financial Management,
Health & Safety Management & Control,
Housing Technology and Maintenance,
Housing Strategy & Policy and Customer Services

Chartered Institute of Building Qualification Level 4
Diploma in Housing Maintenance & Asset Management
Modules in this course include:
Performance Management,
Asset Management & Risk Control,
Project Planning & Contract Admin,
Housing Partnering and Procurement,
Housing & Construction Law and Reflective Practice

Chartered Institute of Building Qualification Level 4
Diploma in Housing Development
Modules in this course include:
Performance Management,
Project Development,
Investment & Appraisal,
Urban Regeneration & Renewal,
Housing & Construction Law and Reflective Practice